Returns& Exchanges

1. What is your return/exchange policy?

unfortunately, we cannot accept returns or exchanges of our hair accessories due to the personal nature & hygiene reasons

2. what about refund policy?

"We do not offer refunds."

3. I Recieved Incorrect Order what do I do?

if you receive the wrong item, kindly contact us immediately at hellosoftandelegant@gmail.com. We will promptly arrange for a replacement.