Find everything you need to know about ordering hair scrunchies from Soft & Elegant. Get answers to FAQs about our ordering process, shipping options, delivery times, payment methods, and more. Shop with confidence today!

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FAQ. MY ORDER - FAQ. SHIPPING - PAYMENT METHOD

FAQ. In General

1. Are your products handmade?

All our products are handcrafted with great care and love.

Please allow 1-3cm differs due to
manual measurement also please be reminded that due lighting effects,
monitor's brightness/contrast settings etc, there could be some slight
differences in the colour tone of the website's photo and the actual
item.

2. How can I contact you ?

EMAIL US at (hellosoftandelegant@gmail.com) or via our whatsapp +965 90935223

PLEASE allow 48hr to one week max for an email response,we will respond to you as soon as possible.

3. can i clean my scrunchies ?

yes there's a full page for cleaning methods on our website Please take a moment to visit HERE and explore it for detailed information.

4. Where are you located?

Kuwait

5. Do You Offer Discounts for Bulk Orders?

We currently make scrunchies in low quantities, so we don’t offer bulk orders at the moment. However, if you purchase a good number of scrunchies, we would love to give you a special offer

6. What Payment Methods Do You Accept?

paypal - direct link (local)- IBAN - money transfer - visit our page HERE for more details

7. What Makes Silk and Satin Scrunchies Better for My Hair?

Silk and satin scrunchies are a hair-friendly and healthy choice that nurture your hair texture with their gentle and soft design. Unlike traditional scrunchies, they don't grip too tightly or cause damage

8. Can I Use Your Scrunchies on Curly Hair?

yes! Our scrunchies are designed to be gentle on all hair types, including curly and textured hair.

9. Do You Offer Different Sizes?

We provide a range of sizes to suit different hair thicknesses and styling preferences.

Fluffy - XXL - 3XL - REGULAR - SMALL - XTRA FLUFFY