Ordering is easy! Simply browse our collection, add your favorite scrunchies to your cart, and proceed to checkout.

Orders are processed less than 48hr to 5 business days! Once your order is placed, our dedicated team works diligently to process and prepare your items for delivery.we will send you an e.mail to Please note that during peak seasons or promotional periods, processing times may be slightly longer.

sure!,simply provide us with your order number and specify the additional items you'd like before we begin processing your order. Once your order has been picked up (fulfilled) and is en route to you, we won't be able to make any updates."

To cancel your order, please provide us with your order number before we send the payment link because We do not offer refunds. Once your order has been picked up (fulfilled) and is en route to you, we won't be able to cancel.

paypal - direct link (local)- IBAN - money transfer - visit our page HERE for more details

if you receive the wrong item, kindly contact us immediately at hellosoftandelegant@gmail.com. We will promptly arrange for a replacement

Shipping times vary based on your location. Most orders are delivered within 5 - 7 bussiness days for GCC 3 - 4 bussiness days

Yes, we offer local delivery for our hair scrunchies.